Mahi Mahi Hinchinbrook Privacy Policy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way.

In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We may also collect personally identifiable information (including name, email, phone number); payment details (including credit card information), comments, feedback, reviews, and personal profile.

How do we collect this information?

We collect identifiable information when you provide it to us. We also collect unidentifiable information when you visit our website, social media platforms and emails.

Why do we collect this information?

We collect such Non-personal and Personal Information for the following purposes:

To make bookings and provide your accommodation at Mahi Mahi Hinchinbrook
To provide you with ongoing customer assistance.
To contact our visitors and users with general or personalised messaging including but not limited to marketing and promotions.
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services, including but not limited to marketing and promotions, and Mahi Mahi accommodation services.
To comply with any applicable laws and regulations.

How do we store, use, share and disclose your information?

Mahi Mahi Hinchinbrook website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

How we may communicate with you

We may contact you for essential information regarding your bookings, to resolve a dispute, to collect monies owed, to ask for feedback and reviews, to send updates about bookings or, if you have opted in to receive promotional material, to send marketing information.

For these purposes we may contact you via email, telephone or text message.

How do we use cookies and other tracking tools?

We use cookies and other tracking tools to collect non-personal and unidentifiable information when you visit our website. This information is used to ensure our website runs correctly, as well as provide us with analytics and statistics which help us understand your movements on our website and can be used to inform our marketing strategies.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us julie@mahimahihinchinbrook.com.au

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at julie@mahimahihinchinbrook.com.au